CUSTOMER SATISFACTION FORM. 1.1 How long have you been our customer?      Recently    From 1 - 3 years     From 3 - 5 years     Over 5 years 1.2 How did you find our company?      From friends     Internet     Exhibitions     Press advertising     another 2. Are You pleased with our products?  ‹   THE WORST    0        1        2        3        4       5   THE BEST   › 3. How do you measure competence and service our workers?  ‹   THE WORST    0        1        2        3        4       5   THE BEST   › 4. How do you measure flexibility of our company in connection with additional demands of our customers?  ‹   THE WORST    0        1        2        3        4       5   THE BEST   › 5. How do you measure deliveries on time?  ‹   THE WORST    0        1        2        3        4       5   THE BEST   › 6. How do you measure reaction of our workers for complaint?  ‹   THE WORST    0        1        2        3        4       5   THE BEST   › 7. How do you measure quality of advertising materials like brochures, folders, press advertising?  ‹   THE WORST    0        1        2        3        4       5   THE BEST   › 8. How do you measure our company's web site?  ‹   THE WORST    0        1        2        3        4       5   THE BEST   › 9. Your comments and direction for DarekCo company. 10. Are you determined to cooperate with us in the future?      Positively Yes     Yes, but ...     Rather no, because ...     Definitely No, becuase ... comments 11. In your opinion is "TEXAS" brand recognizable?      No     rather Yes     Positively Yes     Thank you very much for your time!!!